Privacy Policy

At Elarove, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our matchmaking and matrimonial platform.

By using Elarove, you agree to the practices described in this policy.

We collect the personal information you voluntarily provide during registration, profile creation, and when updating your preferences. This may include your full name, date of birth, gender, religion, community, mother tongue, educational qualifications, occupation, annual income, and city of residence. We also collect your contact details such as email address and mobile number for account verification and communication purposes.

Additionally, users may choose to provide family details, lifestyle preferences, profile descriptions, and relationship expectations to improve matchmaking compatibility.

We securely store the photographs you upload, profile details, bios, interests, and partner preference criteria including age range, location preferences, marital status, education level, and other compatibility preferences.

Certain profile information may remain hidden or visible based on your privacy settings and membership features.

At Elarove, personal contact information remains private by default. Members communicate securely through the platform’s messaging system before choosing whether to share their contact details with another member.

Sharing contact information is entirely optional and remains under the user’s control. Users are encouraged to share personal details only after building trust and feeling comfortable with the other person.

We automatically collect certain technical information when you visit our website. This may include your IP address, browser language, and approximate geo-location data.

This information helps us improve platform security, provide a better user experience, and support basic platform functionality.

We use cookies, session tokens, and similar technologies to recognize your device, maintain login sessions, remember your preferences, and improve platform functionality.

Analytics cookies help us understand how visitors use our platform, while marketing technologies may help us display relevant advertisements and promotions related to our services. You can manage or disable cookies through your browser settings.

We do not sell, rent, or trade your personal information to advertisers or third parties for marketing purposes.

Your information may only be shared with trusted third-party service providers that help us operate our services, including payment processors, cloud hosting providers, customer support systems, fraud prevention services, and email delivery platforms.

We may also disclose information if required by law, legal process, or to protect the safety, rights, and security of our users and platform.

We implement industry-standard security measures to protect your information from unauthorized access, misuse, loss, or disclosure.

This includes encrypted communication, secure servers, access restrictions, monitoring systems, and verification procedures designed to reduce fake profiles and unauthorized activity.

Only authorized personnel have limited access to user information when necessary for support, moderation, or security purposes.

You have the right to access, update, or correct your personal information through your account settings.

Elarove allows members to control the visibility of their personal contact information. Contact details remain private by default and are only shared when a user voluntarily chooses to share them through the platform’s messaging features.

Users may also manage profile visibility, communication preferences, and notification settings at any time.

Elarove is intended only for individuals who are 18 years of age or older. We do not knowingly collect or process personal information from individuals under 18 years old.

If we discover that information from a minor has been submitted to our platform, we will take appropriate steps to remove the data promptly.

Our platform may contain links to third-party websites, payment gateways, social media platforms, or partner services. We are not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of any third-party services they access through our platform.

Because Elarove may serve users from multiple countries and use cloud-based infrastructure, your information may be processed or stored in locations outside your country of residence.

We take reasonable steps to ensure that personal data remains protected in accordance with applicable privacy and data protection laws.

We may update or modify this Privacy Policy from time to time to reflect changes in our services, legal obligations, or platform practices.

If significant changes are made, we may notify users through email, platform notifications, or updates posted on the website. Continued use of Elarove after updates indicates acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our support team through the available contact channels on the platform.

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.